Official ESTA, ETA and e-visa sites

Official sites and fees

How to spot an unofficial site

• Some websites look like official government services but aren't. They may charge you for things that are free or cheaper on the government's own site. GOV.UK: avoid and report internet scams
• Check the web address. US government sites end in .gov, Australian ones in .gov.au and New Zealand ones in govt.nz. USAGov: scams and fraud
• Paying an agent won't get you a faster answer. The UK says so for its ETA, New Zealand for the NZeTA, and India says it charges no 'express' fee for e-Visas.
• Arrival cards are free on the official sites: New Zealand, Thailand, Japan, Singapore, India, Indonesia and the Dominican Republic all say so. If a site asks you to pay for one, you're on the wrong site.
• If you've already paid a copycat site, the government can't refund you. The US says it can't refund money paid to third-party ESTA sites. New Zealand says to ask the site for a refund or contact your card company.
• If you used a third-party site, check your permit on the official site. The US advises this for the ESTA, because it can't tell whether the third party passed on your details correctly. Check your ESTA on the official site
• Agents are allowed to apply for some permits on your behalf, such as ETIAS. The EU doesn't license any of them, and anything above the official fee is the agent's charge.
• In Australia you can report a suspected visa or ETA scam to Border Watch. Report it to Border Watch

What each government says

• ESTA: The US government says esta.cbp.dhs.gov is the only official ESTA website. Other sites charge extra to send your form for you, and CBP can't refund money you paid to them. If you used one, check your ESTA on the official site with your application number.
• UK ETA: GOV.UK says other websites may charge more and to avoid sites that imitate government services. You can't get a faster decision by applying through another website or app, and there are no refunds.
• eTA: Canada says its own website is the only place to apply for an eTA. Companies that charge to help are not working for the Government of Canada. Ireland and the UK also warn about scam eTA sites.
• ETA: You can only apply in the official Australian ETA app, not on a website. Australia says you're being scammed if you apply on a website, pay more than A$20, or are told to pay extra for 'premium' or 'expedited' processing.
• eVisitor: Home Affairs says the eVisitor is free, and GOV.UK says there's no application charge or service fee. Apply through ImmiAccount, linked from the Home Affairs page.
• NZeTA: Immigration New Zealand says to use the official NZeTA website or app. It says not all third-party sites are genuine, you don't need one, and they can't speed up your request.
• New Zealand Traveller Declaration (NZTD): New Zealand Customs says the declaration is free. Third-party sites that charge for it are not linked to the New Zealand Government: if you're asked to pay, stop. If you've paid one, ask the site for a refund or contact your card company.
• K-ETA: Korea's official site says you can only apply on www.k-eta.go.kr or in the K-ETA app. It warns about look-alike agency and phishing sites that charge high fees for 'express' applications. GOV.UK says other K-ETA sites are generally scams.
• e-Visa: India says indianvisaonline.gov.in is the only official site for e-Visas. You don't need an agent, India charges no extra 'express' or 'emergency' fee, and you shouldn't give your details to unauthorised sites. The US State Department warns of fake pages that collect personal information.
• e-Arrival Card: The official e-Arrival Card page says it's a free service of Indian Immigration. Fill it in on indianvisaonline.gov.in, boi.gov.in or the official Indian Visa Su-Swagatam app, within 72 hours before you arrive.
• e-Visa: The US State Department says many sites claim to offer Egyptian e-visas, some at double the price, and that Egypt's e-visa website is the only official source.
• Thailand Digital Arrival Card (TDAC): Thailand's embassy says the only official TDAC website is tdac.immigration.go.th, and the TDAC is free.
• Visit Japan Web: Japan Customs warns about fake sites pretending to be Visit Japan Web, and sites that charge to make your QR code. Visit Japan Web is free, and Japan Customs charges nothing for declarations when you arrive.
• ETIAS: ETIAS isn't running yet, so no site can take an application now. The EU says its ETIAS website is the only official one. Other sites may charge extra fees, and the EU doesn't license any company to sell ETIAS.
• e-VoA (electronic visa on arrival): Indonesia's official e-Visa site says many websites offer to get you a visa for a service charge. They're not endorsed by or linked to the Indonesian government. GOV.UK warns about fake visa agents and says to use the Indonesian immigration website.
• All Indonesia arrival card: GOV.UK says the All Indonesia arrival card is free, and to avoid other websites or email links that ask for payment.
• e-Visa: We found no warning about copycat e-visa sites from Vietnam itself. Vietnam's Ministry of Public Security has warned about fake sites copying its pre-arrival information form and taking card payments, and says to use only the Immigration Department's official site.
• SG Arrival Card: Singapore's ICA says the SG Arrival Card is free. It doesn't support companies that charge to submit it for you, and they're not linked to ICA.
• e-Visa: Brazil's consulates say all e-visa requests must be made through brazil.vfsevisa.com. We found no official warning about copycat sites.
• eTA: Kenya says eTA applications must be made only on its official website or the official 'Kenya Travel Authorisation' app.
• e-Ticket: The Dominican Republic's migration department says the e-Ticket is completely free on its official site, eticket.migracion.gob.do.

Every link on Cleared to Travel goes to a government site, never to a visa agency. If you find one that doesn't, tell us.

Related guides

• ESTA, ETA, eTA and ETIAS explained
• ETIAS start date: latest official news
• Arrival cards and digital entry forms
• New passport: do you need a new ESTA or ETA?